Privacy Policy

Last updated: September 2026

At The Autistic CEO™, your privacy matters to us. We support autistic children and the people who love them, and we understand that you may sometimes share personal or sensitive information with us when accessing our services.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase a product, attend a workshop, sign up to our mailing list, make an enquiry or use one of our services.

1. Who we are

The Autistic CEO™ provides information, resources, workshops, coaching and other services supporting autistic children, parents, carers, families and organisations.

For the purposes of UK data protection law, The Autistic CEO is the data controller for personal information covered by this Privacy Policy.

Website: www.the-autistic-ceo.com
Email: hello@the-autistic-ceo.com
Location: United Kingdom

2. Information we may collect

Depending on how you interact with us, we may collect:

• your name and contact details, including your email address;

• information you provide when making an enquiry, booking a service or attending a workshop;

• information required to process purchases, bookings and payments;

• your communication and marketing preferences;

• information you voluntarily share during coaching, workshops or other services;

• feedback, reviews or survey responses;

• technical information about how you use our website, such as device, browser, IP address and website usage information; and

• information collected through cookies and similar technologies.

Because of the nature of our work, you may choose to share information relating to autism, disability, health or your child's or family's circumstances. Some of this may constitute special category personal data under UK data protection law.

We will only collect and use this type of information where there is an appropriate legal basis for doing so and where it is relevant to the service or support we provide.

Please only provide information about your child or another person where it is appropriate for you to do so.

3. How we use your information

We may use your personal information to:

• respond to enquiries;

• provide coaching, workshops, training and other services;

• process purchases and bookings;

• provide resources or products you have requested;

• communicate with you about a service or event;

• manage our relationship with you;

• send newsletters, updates and marketing where you have chosen to receive them;

• improve our website, resources and services;

• maintain appropriate business, financial and administrative records;

• prevent fraud, misuse or security issues; and

• meet our legal and regulatory obligations.

We do not sell your personal information.

4. Our lawful bases for using your information

Under UK data protection law, we need a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract: where we need your information to provide a product or service you have purchased or requested.

Consent: where you have given us permission, for example to receive certain marketing communications or where consent is appropriate for particular information you choose to provide.

Legitimate interests: where processing is reasonably necessary to operate and improve The Autistic CEO, communicate with customers and protect our business, provided those interests do not override your rights and interests.

Legal obligation: where we need to process or retain information to comply with the law.

Where we process special category information, such as information relating to health or disability, we will also ensure that an appropriate additional condition for processing that information applies.

Where we rely on your consent, you can withdraw it at any time.

5. Email marketing

If you subscribe to our newsletter or agree to receive marketing communications, we may contact you with information about resources, workshops, events, products and services from The Autistic CEO.

You can unsubscribe at any time by using the unsubscribe link in our emails or contacting us directly.

Unsubscribing from marketing will not prevent us from sending you essential communications relating to a booking, purchase or service you are using.

6. Payments and purchases

When you purchase a product or service, payments may be processed through third-party payment providers.

We do not normally receive or store your complete payment card details. Payment providers process payment information in accordance with their own privacy and security arrangements.

We may retain transaction information that we need for accounting, customer service and legal purposes.

7. Workshops and events

When you register for one of our workshops, webinars or events, we may collect information necessary to administer your registration and communicate with you about the event.

Where registration is handled through an external booking or event platform, that provider may also process your information under its own privacy policy.

We will not use information you share during a workshop or event for testimonials, publicity or marketing without an appropriate basis or permission.

8. Coaching and family support

When you use our coaching or family-support services, you may choose to share information about yourself, your child or your family so that we can understand your circumstances and provide relevant support.

We aim to collect only information that is relevant to providing the service.

The Autistic CEO does not provide medical diagnosis or emergency medical services. Information shared through our services should not replace advice from appropriately qualified health, education, legal or other professionals where this is required.

9. Who we may share information with

We may use trusted service providers to help us operate our business, such as:

• website and hosting providers;

• email and newsletter platforms;

• booking and event platforms;

• payment processors;

• cloud storage and business software providers;

• accounting or professional advisers; and

• analytics and website service providers.

These organisations may process personal information on our behalf or, in some circumstances, act as separate data controllers.

We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal rights.

We do not sell or rent your personal information to third parties.

10. International transfers

Some of the technology and service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection requirements and that appropriate safeguards are in place where required.

11. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or regulatory requirements.

Different types of information may therefore be retained for different periods.

When information is no longer required, we will take reasonable steps to delete it securely or anonymise it.

12. How we protect your information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no website, email system or method of electronic storage can be guaranteed to be completely secure.

13. Cookies

Our website may use cookies and similar technologies to make the website work, remember preferences, understand how visitors use the website and, where applicable, support marketing activities.

Where consent is required for non-essential cookies, these cookies should not be used until you have made your choice.

You can manage your preferences through the cookie controls available on our website.

14. Your data protection rights

Depending on the circumstances, UK data protection law gives you rights over your personal information. These can include the right to:

• ask for a copy of the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your information in certain circumstances;

• ask us to restrict how your information is used;

• object to certain uses of your information;

• request transfer of certain information;

• withdraw consent where we rely on consent; and

• object to direct marketing at any time.

Not every right applies in every circumstance.

To exercise your rights, contact us at hello@the-autistic-ceo.com.

15. Children's information

Our work supports autistic children and their families, but our website and services are generally intended to be accessed or purchased by parents, carers, professionals and other adults unless we expressly state otherwise.

We may receive information about children from their parent, carer or another appropriate adult as part of providing our services.

We recognise that children's personal information requires particular care and will only collect and use it where it is appropriate and relevant to the service being provided.

16. Links to other websites

Our website may contain links to third-party websites, platforms or services.

The Autistic CEO is not responsible for the privacy practices of those third parties. We encourage you to review their privacy information before providing them with personal data.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

The latest version will be published on our website with the date it was last updated.

18. Contact us

If you have questions about this Privacy Policy or how we use your personal information, please contact:

The Autistic CEO™
Email: hello@the-autistic-ceo.com
Website: www.the-autistic-ceo.com

19. Complaints

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to address them.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.

Further information about your data protection rights and how to contact the ICO is available on the ICO website.